Shipping Policy

Shipping

Processing & Dispatch Time: Orders are typically processed and dispatched within 24 hours once confirmed. Personalised items may require extra processing time. If your order includes both personalised and non-personalised items, they will be shipped separately, with non-personalised items dispatched first.

Delivery Time: Once dispatched, orders are delivered within 3–5 business days. However, standard shipping may take up to 5–7 days depending on your location.

Shipping Hours: All deliveries occur between 9 AM and 7 PM. Please ensure someone is available to receive your order during this time.

Shipping Charges: We offer free shipping on all orders above Rs. 449. Free shipping is not available for international orders or return shipments.

Tracking: You will receive tracking details via WhatsApp, Email, and SMS once your order is shipped. Orders containing multiple items (e.g., personalised items or gold jewellery) may arrive in separate shipments.

When Can I Expect My Order?

  • Orders are dispatched within 24 hours after confirmation.
  • Delivery is completed within 3–5 business days once shipped.
  • For remote / rural locations, delivery may take up to 7 days.
  • You will receive regular order updates on your registered mobile number and email.
  • You can also track your order using the tracking link sent on WhatsApp.